DATA PROTECTION · PDPA ALIGNED · EFFECTIVE 1 JANUARY 2026
This Privacy Policy ("Policy") describes how mario88 ("we", "us", "our") collects, uses, stores, discloses, and protects the personal data of members and visitors ("you", "your") in connection with the mario88 Platform at mario88.win. This Policy is aligned with international data protection principles and is intended to be read alongside the mario88 Terms & Conditions.
mario88 is committed to protecting your privacy and handling your personal data responsibly. This Policy applies to all personal data that mario88 processes in connection with the registration and use of accounts on the mario88 Platform, including through the website at mario88.win, any mario88 mobile applications, and all associated gaming and wagering services.
By registering a mario88 account or using the Platform in any capacity, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must discontinue use of the mario88 Platform.
Your privacy matters to us. mario88 does not sell your personal data to third parties for marketing purposes. Your data is used solely to deliver, secure, and improve the mario88 service and to meet our legal and regulatory obligations.
mario88 collects personal data in the following categories:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, MyKad / passport number | Yes — for KYC |
| Contact Data | Email address, Malaysian mobile number, residential address | Yes — for account |
| Financial Data | Bank account details, e-wallet IDs (Touch 'n Go, Boost, DuitNow), transaction history | Yes — for payments |
| Technical Data | IP address, browser type, device identifiers, operating system, login timestamps | Automatic |
| Usage Data | Games played, bet history, session duration, feature interactions | Automatic |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | When provided |
mario88 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric identifiers beyond what is strictly required for age and identity verification.
mario88 collects personal data through the following means:
mario88 processes your personal data for the following purposes:
mario88 processes your personal data on the following legal bases:
mario88 does not sell, rent, or trade your personal data to third parties for commercial marketing purposes. We share personal data only in the following circumstances:
No third-party marketing: mario88 will never sell, share, or disclose your personal data to unaffiliated third parties for direct marketing purposes without your explicit prior consent.
mario88 operates internationally and some of our service providers and game studio partners are located outside Malaysia. Where personal data is transferred to countries that may not provide the same level of data protection as Malaysia, mario88 implements appropriate safeguards, including contractual data processing agreements incorporating standard data protection clauses, to ensure your data remains protected to the standards described in this Policy.
By using the mario88 Platform, you acknowledge that your personal data may be transferred to, stored in, and processed in countries outside Malaysia for the purposes described in this Policy.
mario88 retains personal data for as long as necessary to fulfil the purposes described in this Policy, subject to the following minimum retention periods:
Following the applicable retention period, mario88 will securely delete or anonymise personal data in a manner that prevents reconstruction or re-identification.
mario88 uses cookies and similar tracking technologies to operate the Platform, maintain your session, and improve your experience. The categories of cookies used on the mario88 Platform are:
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the mario88 Platform. Disabling performance or functional cookies will affect personalisation features but will not prevent basic account access.
Subject to applicable law, you have the following rights in relation to your personal data held by mario88:
To exercise any of these rights, contact mario88 support. Requests will be acknowledged within 3 business days and fulfilled within 30 calendar days, subject to identity verification requirements. mario88 will not charge a fee for reasonable data rights requests.
mario88 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, mario88 will notify affected members without undue delay and take immediate remediation steps.
The mario88 Platform is strictly intended for adults aged 21 years and above. mario88 does not knowingly collect personal data from persons under the age of 21. If we become aware that a minor has provided personal data or accessed gaming services on the Platform, we will take immediate steps to delete such data and close the associated account.
If you believe that a minor has created a mario88 account, please contact our support team immediately so that appropriate action can be taken.
mario88 may update this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or Platform features. The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. Where changes are material, mario88 will provide notice via email to registered members or a prominent notice on the Platform prior to the changes taking effect.
Your continued use of the mario88 Platform following any update constitutes your acknowledgement and acceptance of the revised Privacy Policy.
For any questions, requests, or concerns regarding this Privacy Policy or mario88's data processing practices, please contact our support team. mario88's data-related enquiries are handled by our designated Privacy contact within the support team:
mario88 Privacy Support
Email: [email protected]
Response time: within 48 hours for privacy enquiries.
If you are not satisfied with our response to a data rights request or privacy complaint, you have the right to escalate the matter to the applicable data protection authority in your jurisdiction.
mario88 does not sell, rent, or trade your personal data to any unaffiliated third party for marketing purposes — ever. Your data exists only to deliver and secure your mario88 experience.
All sensitive personal data — including payment details, identity documents, and login credentials — is stored in encrypted form. TLS secures every transmission between your device and mario88 servers.
mario88's data practices are aligned with international data protection standards. We collect only what we need, retain it only as long as required, and apply appropriate safeguards throughout the data lifecycle.
This Policy documents every category of data mario88 collects, every purpose for which it is used, and every party with whom it may be shared. No hidden data flows, no undisclosed processing.
Access, rectification, erasure, portability — your data rights are real commitments at mario88, not checkbox compliance. Submit a data rights request and receive a response within 3 business days.
mario88 maintains an active incident response protocol. In the event of a data breach affecting your personal data, you will be notified without undue delay and provided with clear guidance on protective steps.
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